max.com/providers

Ready to stream your favorite shows and movies on Max? Let’s connect you to your provider and get you set up.

Before We Begin

To connect to your Max provider you will need:

Ensure you have an active Max subscription.
Keep your provider account details handy.
Use a supported device or web browser.

Quick Steps-by-Step Connection Guide For Max

1. Select Your Device

No worries, Max works seamlessly across all your favorite platforms. Here is a quick guide to get you started:

Phones/Tablets: Just open the Max app and tap the “Sign In” option.

Computer: Visit max.com/providers in any web browser.

TV: Download and Install the Max app on your TV and Choose the “Connect Your Provider” option.

Video Game Console: Download and Install the Max app on your Video Game Console and Select the “Connect Your Provider” option.

2. Begin The Connection

Once you are on the Sign-in page:

Create Your Provider: Create a Max account by connecting your TV, mobile, or internet provider.”
Choose Your Provider: Pick your provider from the provider’s list or search for it.
Sign In: Log in to your provider account. You will be redirected to their sign-in screen.
Enter Details: Input your provider account details and click “Sign In”.

3. Create or Connect Your Max Account

Once you have signed in to your provider. You can either create a new Max account or connect your existing one.

For First-Time Max Users

Complete the account form with your information.
Click the “Create Account” option.
Select “Start Streaming” to begin your viewing experience.

For Existing Max Subscribers

Provide your existing Max (or HBO Max) email.
Click “Create Account”.
Check your email for a verification code.
Input Code on the verification screen.
Confirm Linking your provider subscription.
Select “Strat Streaming” to begin watching.

Troubleshooting Common Issues Tips and Fixes For Max

Max Subscription Verification Failed

When you gave that message:

Check Your Provider’s Website: Verify if Max is part of your provider’s package.
Apple Users: Try removing and reconnecting your TV provider in your iOS settings.

Existing Max Account Detected

If you are not able to log in to your provider account.

Visit Your Provider Site: Try signing in to your provider’s website.
Reset Password: If you are unable to sign in, reset your password or contact your provider for assistance.
Try again on Max: Once you have successfully signed in to your provider’s site. Return to Max and try connecting again.

Invalid Email Error

This Error will be accrued when you try to sign in to Max from a different country and region:

Try a Different Email: Use a different email address for your Max account.
Change Your Email: Sign in at max.com/signin. Then update your email, return to create your account, and use your original email.

“You Are Back!” Massage

Subscription Issue: If you have an active subscription but are still seeing this message. Please resolve any subscription issues.

Additional Tips for Max

QR Code: For a fast connection, use your phone’s camera to scan the QR code on your TV screen.
Quick Refresh: Occasionally, you might need to refresh your connection. Select “Connect Your Provider” and sign in again.
One-Time Setup: Activate Max once, then use your Max email and password on any device.

Conclusion

The first step is linking your provider. Follow these easy steps and troubleshooting tips. If you run into any issues, reach out to Max Support or your provider.